Windows Phone support

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mSuite version 5.16 added support for Windows Phone devices.

 

   mSuite for Windows Phone (via EAS) has the following capabilities

Mail

2 way Mail support.

Mail can also be synchronized on a schedule (Every N minutes) or on demand (Manually) or received by push (As items arrive).  Automatic synchronization only occurs during Peak Times.
Send and receive attachments.
Search/retrieval of messages from server.
Support for HTML mail.
Note: The Outlook mail client blocks the download of internet pictures.  To receive them, tap Download pictures.
Support for Notes encrypted mail (Notes ID file must be imported in mSuite and user's mSuite password must be the same as Notes ID password).
Folder filing and folder management.
Support for multiple mail accounts.  Note: every mail account on every device must use a unique mSuite account i.e. the same mSuite account cannot be used twice.

 

Contacts

Supports 2 way synchronization of contact information.
Remote directory search to find contact information from Lotus Domino directories.

 

Calendar

2 Way calendar synchronization.
Invitation processing (Accept, Accept Tentatively, Decline).
The mobile device allows you to include a comment with your response.  These comments are not synchronized to Lotus Notes.

Tasks

2 Way task (todo) synchronization.

 

Security

SSL support.  See Certificates below.
Remote Wipe and Password Policy.

 

   Limitations

The functionality of the solution is limited by the capabilities of the Outlook/ActiveSync client.  So, for example:

- 'Counter proposal' and 'Delegation' meeting notices appear as ordinary email messages - it is not possible to accept/decline them on the device.

The Out of Office function is not supported.
Windows Phone devices will only connect on ports 80 (non SSL connections) and 443 (SSL connections).  If you are using your own mSuite Proxy, you need to open the relevant port(s) inbound through the outer firewall and configure your mSuite Proxy to listen for connections on those ports.

   Enabling HTML mail message bodies

MIME email is automatically sent to the device in either MIME or HTML format.

There is an option to Convert Notes Rich Text messages to MIME.  Click here for more information.

   Certificates

If you configure the device to use SSL (to secure the wireless connection), the device must have a root certificate that matches the certificate that the Exchange Adapter has been configured to use (serve up).

Some devices also require the subject of the certificate to include the DNS (host) name of the Server that the device is configured to use (in the EAS settings on the device).

If the devices connect via the CSC, the required root certificates are already installed on the device.

 

   Configuring the Outlook/ActiveSync client

There are several ways to create and configure an 'Exchange' account on a Windows Phone 7 device.  One way is via Settings:

1.Tap the Start (Windows) key and go to Settings.
2.Tap email & accounts > add an account > advanced setup. (Do not select Exchange)
3.Email address: use your Domino internet email address. Password: Enter your mSuite password.  Tap next.
4.Select Exchange ActiveSync.
5.Username: this needs to be set to your mSuite account name which will normally be your Domino short name, but it depends on how your mSuite account is configured.  If your Domino account has multiple short names configured, it must be the first one listed in the person document in the Domino directory.
6.Domain: if you are connecting via the CSC, use your mSuite 'Alias' name - otherwise leave it blank. If you are using the CSC and do not know your 'Alias', open the mSuite admin console, right click on the database name (immediately below "mSuite Administration Console") then use All Tasks > Generate Provisioning Portal SMS Message  The Alias appears after 'Alias:' and before ' cdzprov'
7.Server:
- if you are using the CSC, enter eas.commontime.com
 
- if you are using your own mSuite Proxy, enter the host name or IP address of the mSuite Proxy server.
 
Windows Phone 7 devices will not allow you to enter the port number in the Server field.  Such devices can only connect on ports 80 (non SSL connections) and 443 (SSL connections).  In this case you must either:
a) configure your mSuite system to use the CSC (and configure the mobile devices to use eas.commontime.com), or
b) configure your firewall to allow incoming TCP connections from mobile devices on ports 80 and/or 443 and to forward them to the mSuite Proxy's external listener port (typically 1700 or 605), or
c) configure your firewall to allow incoming TCP connections from mobile devices on ports 80 and/or 443 and configure your mSuite Proxy to listen for incoming TCP connections on ports 80 and/or 443 in addition to any other TCP ports it is already listening on.
 
8.Account name: set this to a name that helps you to identify this account e.g. mSuite.
9.Download new content: for true 'push', set this to as items arrive.
10. Set Download email from and Content to synchronize etc. to suit your requirements.
11. When you are ready, tap sign in.

 

See also: Configuring the Exchange Adapter

 

 


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