The mSuite Management Console

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What is the mSuite Management Console?

The mSuite Management Console is available in mSuite 5.17 and higher.  It is a preview of the browser based console that will be the standard interface in mSuite6 for all common management and administration tasks.


In mSuite its use is optional and its functionality is restricted to the Monitoring and Alerts tab.  'Monitoring' is presented as a dashboard containing a set of resizable panels that dynamically display information about system status & health, user activity and device security compliance.  The panels can be expanded/contracted and their positions can be re-arranged via drag and drop.


Access to the console is restricted to mSuite administrators.


The CommonTime Probe is available for use with the mSuite Management Console.  It regularly checks the key server components (including, where relevant, an Enterprise or Local Proxy) to ensure that they are functioning normally and displays the results in the System Probe Status panel.  If you don't install it, the System Probe Status panel will display "Failed" for all system components.


Contact CommonTime support for information about how to install and configure the optional CommonTime Probe.


.NET 2.0 SP2 or later is a prerequisite for the CommonTime Probe.


The web browsers currently supported are:

Firefox 3.6
Chrome 9.0
Safari 5.0
Internet Explorer 8.0*

* If you're using Internet Explorer, you need to disable 'Compatibility View'.


Note: Some of the Web Admin Console's display panels require the Adobe Flash plug-in which must therefore be installed.


Using the mSuite Management Console

To open the mSuite Management Console, set your browser to http://<machine>:8083/index.html where <machine> is the host name or IP address of the machine that is running the mSuite Web Admin Server.

Note: The Web Admin Server listens on a fixed TCP port which is 8083.



reset panels : sets all panels back to their default settings and removes any cloned panels.

info : displays the system's license information, provisioning alias, versions etc.

help : opens the mSuite online help documentation.

support request : raises a new support request and includes serial numbers etc.



Each panel can be minimized, configured, expanded or closed.  Some panels can be cloned (duplicated).  This is useful in multiple mSuite server environments as it allows different servers to be monitored simultaneously.




To clone a panel click on the ‘+’ button. This will make a new copy of the panel and place it at the bottom of the screen.

Each panel is individually configured using the 'gear wheel' icon.  This will display a dialog where you can set the server (in a multi-server environment), scan time and other panel specific settings.

Any changes you make will be saved on the local PC and will be used next time you open the monitor.



Service Status panel

Displays status, version and resource usage information for each of the mSuite subservices.

Allows subservices to be stopped, started and restarted.



Active Users panel

This is available in both line and bar chart formats.  It displays the number of active users and their state over the last N minutes (where N is configurable and defaults to 30).

The three possible states are:

Busy : device actively performing an operation (replication, lookup etc)

Connected : device connected but not busy

Polling : device connected and configured for 'push'

Polling and connected will normally be the same if all devices are configured for push. If a device is configured for Scheduled replication, it will only ever appear as Connected or Busy - it will never be Polling.

Note: The last (rightmost) sample will often be zero - this is normal - it does not mean that your system has stopped!  It simply means that the data for that 'slot' is not yet available.



Last User Replication panel

Shows when the user last sent or received a mail, calendar or contact item.

- Mail in, Cal in, Ctc In : the last time the user's device sent one or more Mail, Calendar or Contact items to the server

- Mail out, Cal out, Ctc out : the last time the server sent one or more Mail, Calendar or Contact items to the user's device

This panel can be filtered to quickly locate individual users.  Enter any part of the user's mSuite display name and click the filter button (the funnel).  To remove the filter, simply click the filter button again.


mNotes Activity panel

A real time view of mNotes server activity showing users and current operations.  To monitor multiple servers, use the clone button (+) to create other instances of this panel and then configure them to suit.

This panel can be filtered to restrict the view to particular users.  Enter any part of the user's mSuite display name and click the filter button (the funnel).  To remove the filter, simply click the filter button again.


Security Policies panel

Shows users grouped by security settings policy and whether or not the security policy settings have been applied on their device.



Device Types panel

Show the active devices by type as a pie chart. The chart can, optionally, include unused licenses.



System Probe Status panel

Requires the CommonTime Probe - without this, all components will show as "Failed".

With the CommonTime Probe installed and correctly configured, the connections between each of the major system components (Proxy, CMS, Exchange Adapter, Authentication server, mNotes server) are regularly checked and the results are displayed.

The Probe is configured via registry settings.  The download file contains instructions on how to customize these setting to suit your installation.  Please contact CommonTime support if you need any more information or assistance.


Note: For CommonTime Switching Center (CSC) users, the main mSuite server will always show as "Failed" (because there is no Proxy for the Probe to talk to) - this is normal.

The CommonTime Probe can be downloaded from

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