Enabling HTML email

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Best practice is to always work at a group level and not an individual level.  The system will let you do both but the administration task will be much easier if everything is done with groups. Users inherit virtually all of their settings from the group hierarchy so, when you change the setting at an individual or sub group level, you will break this inheritance for this setting.  This means if you later change this setting at a higher group level, the modified user or group will not inherit the change which can be confusing.

 

 

       mSuite 5.16 and later:

EAS devices:

Starting with mSuite 5.16, MIME (internet) messages are always sent to the device as MIME or HTML.  It is no longer necessary to configure this.

By default, Notes Rich Text (native Notes) messages are sent to the device as plain text.  There is an option to Convert Notes Rich Text messages to MIME.  To enable this:

1.Expand the navigation tree to display the 'User and Groups' node.
2.Expand 'User and Groups' to display the relevant group.  If you want to do it for an individual user, select the Group in the navigation pane, the action pane will display the people in the group.
3.Right mouse click the group or person and choose Properties from the pop-up menu.
4.If you are deploying at a person level, you will need to check the 'Show Advanced' box on the 'General' Page to display the mNotes tab.
5.Click the mNotes tab, run the wizard (the magic wand icon).
6.Go to the Mail tab and click the More... button.
7.Check the box marked 'Convert Notes Rich Text messages to MIME'.
8.Click OK to save your changes.

Notes:

In the EAS protocol, inline images are treated as attachments and so the device will often display an attachment icon even though there are no files attached to the message in Lotus  Notes.
Notes Rich Text to MIME conversions are performed by Notes/Domino and can slow the delivery of mail bodies especially on mSuite servers that use Notes/Domino 7.x and/or when the mSuite server has a low speed connection to the user’s mail server.  With detailed logging enabled for the user, the mNotes session log (for the user) records how long each conversion has taken.

 

Devices running the mSuite 'mNotes' client:

 

The body of the message is always plain text however the HTML content of a MIME email message can be added to the message as an attachment.  This attachment can be downloaded to the device and opened to display the HTML message content.  This feature is enabled/disabled via the Internet Mail Format setting in the Replication Settings Policy.

 

mSuite 5.15 and earlier:

EAS devices

Notes Rich Text messages are always sent to the device as plain text.  By default, MIME messages are also sent as plain text - however they can be sent as MIME or HTML (depending on what the device requests).  To enable this option:

1.Expand the navigation tree to display the 'User and Groups' node.
2.Expand 'User and Groups' to display the group that you want to enable HMTL mail for.  If you want to do it for an individual user, select the Group in the navigation pane, the action pane will display the people in the group.
3.Right mouse click the group or person and choose Properties from the pop-up menu
4.If you are deploying at a person level, you will need to check the Show Advanced box on the General Page to display the mNotes tab.
5.Click the mNotes tab, run the wizard (the magic wand icon).
6.Go to the Mail tab and click the More... button.
7.Check both the 'Prefers MIME' and the 'Convert MIME to HTML attachment' boxes.
8.Click OK to save your changes.

 

Devices running the mSuite 'mNotes' client:

The body of the message is always plain text however the HTML content of a MIME email message can be added to the message as an attachment.  This attachment can then be downloaded to the device and opened to display the HTML message content.  This feature is enabled/disabled via the Internet Mail Format setting in the Replication Settings Policy.

 

 

 

 


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