webOS support

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mSuite version 5.08 was the first general release of mSuite that supported Palm webOS.  Palm Pre and Palm Pixi have both been validated.


If you are using an mSuite Proxy (DMZ or Local) rather than the CSC, using SSL requires the installation a suitable root certificate on the device.  For further information, please go to http://kb.palm.com/wps/portal/kb/common/article/40069_en.html


       mSuite for Palm webOS has the following capabilities


2 way Mail support.

Mail can also be synchronized on a schedule or on demand or received by push.
Send and receive attachments.
Support for HTML mail.
Support for Notes encrypted mail (Notes ID file must be imported in mSuite and user's mSuite password must be the same as Notes ID password).
Folder filing (note however that you cannot create, rename or delete folders on the device, this is a client limitation).



Supports 2 way synchronization of contact information.
Remote directory search to find contact information from Lotus Domino directories.

Note - If you choose to synchronize contacts from Lotus Notes, your existing contacts on the mobile device will be removed.  So make sure that all your personal contact information is included in your Notes/Domino contacts before enabling contact synchronization.



2 Way task (todo) synchronization.



2 Way calendar synchronization.
Invitation processing (Accept, Accept Tentatively, Decline).



Remote wipe.
Password Policy.
SSL support.



The functionality of the solution is limited by the capabilities of the iPhone and its Exchange ActiveSync client.  So, for example:

- You cannot create, rename or delete a folder.

- Remote Wipe will not function correctly unless the device has version 1.2 of webOS.

- 'Counter proposal' and 'Delegation' meeting notices appear as ordinary email messages - it is not possible to accept/decline them on the device.

- There is no support for setting an “Out of Office” autoreply message or flagging messages for follow-up.


 Enabling HTML mail message bodies

From version 5.16 onwards, MIME email is automatically sent to the device in MIME or HTML format.  In earlier versions, it is necessary to configure this.  Click here for more information.

From version 5.16 onwards, there is an option to Convert Notes Rich Text messages to MIME.  Click here for more information.

   Configuring the Palm Pre

1.On the Pre, open the Email application and, in the top left corner of the screen, tap Email and select Preferences & Accounts from the drop down menu then tap the Add An Account button.
2.In the top left corner of the screen, tap Email and select Manual Setup from the drop down menu.
3.For MAIL TYPE select Exchange (EAS).
4.For EMAIL ADDRESS, enter your internet email address.
If you are using the CSC, for a secure (SSL) connection, enter https://eas.commontime.com in the Server field.
If you are using your own mSuite Proxy, enter the address of your mSuite Proxy server using https://<hostname>:<port> for an SSL connection or http://<hostname>:<port> for a non-SSL connection where <hostname> is the host name or IP address of the Proxy and <port> is the port that the Proxy listens on for incoming connections through the outer firewall.  For example https://mail.mydomain.com:1700
6.If you are connecting via the CSC, enter your mSuite 'Alias' name in the DOMAIN field. If you do not know your 'Alias', open the mSuite admin console, right click on the database name (immediately below "mSuite Administration Console") then use All Tasks > Generate Provisioning Portal SMS Message The Alias appears after 'Alias': and before 'cdzprov'
7.Enter your USERNAME - this is your mSuite account name which will normally be your Domino short name, but it depends on how your mSuite account is configured.  If your Domino account has multiple short names configured, it must be the first one listed in the person document in the Domino directory.
8.Enter your PASSWORD - this will normally be the Internet password from the person document in the Domino directory.  However, mSuite supports several authentication methods so check which one you are using and then use the relevant password.
9.When you continue, the device will make a connection to the server and download your contacts, mail, calendar and tasks.


See also: Configuring the Exchange Adapter

Page url: http://msuitehelp.commontime.com/index.html?ct_basic_palm_pre.htm