Adding a Remote Admin Console

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There is often a requirement to have an Administration Console installed on the administrator's workstation, rather than on the server hosting the mSuite installation.  The following procedure explains how to achieve this.

 

   Installing the remote console (Windows XP, Windows 2003/2008 server only)

Getting ready

1.Make sure that TCP ports 602, 606, 607, 608 are open outbound from the target PC (the one where you are going to install the remote console) and inbound to the mSuite server.
2.Open the mSuite admin console on the server and select Configuration > Servers and Groups in the navigation pane.
3.Right click on the Consoles group and choose Properties from the pop-up menu.
4.Select the Connection Management tab and click the wizard (magic wand) button to the right of Default CMS Template.
5.On the Welcome page, make sure the box marked Run the Connection Manager Service is not checked.
6.On the General Settings page, make sure that a certificate is selected.  If necessary, use the Choose Certificate button and select a server from the resulting dialog box to populate the list of certificates.  NOTE: it doesn't matter which certificate you select because it won't be used but, nevertheless, you must select one.
7.On the Authentication Servers page, set the authentication server to be the main mSuite server.
8.Complete the wizard.

 

Installing

1.Run the mSuite installer on the target PC.  Select Custom and change the selections so that only the Administration Console is selected for installation. Click Next.
2.Enter the server name or the IP address of the machine where the mSuite server is running.  Click Next.
3.On the Ready to Install screen, click Install.  Complete the Installation.

The Console will start and you should now be able to log in.

 

Troubleshooting

If you have any problems, check the following:

1.When you installed the remote console, it added a 'server' record for itself in the mSuite (SQL) database. In the local admin console (the one on the server), go to Server and Groups and find the 'server' record for the remote console.  Make sure it is a member of the Consoles server subgroup and does not belong to any other server groups/subgroups.
2.Check the configuration of the Consoles server subgroup. Make sure it meets all the requirements set out in the "Getting Ready" section above.
3.If the mSuite server has more than one interface card, either set the LAT so only the correct IP address is found or configure the Authentication server to run on a specific IP rather than "*".
4.Make sure that the LAT includes a range that covers the IP address of the remote console machine.

 

 

 


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